Cancellation Policy for The House of Braids

Cancellation Policy for The House of Braids

At The House of Braids, we value your time and ours. Your appointments and convenience are of high importance to us. We realize that at times unexpected circumstances may require schedule adjustments. If you need to cancel an appointment, we respectfully require that you provide at least a 24hours notice.

To ensure smooth scheduling and service for all our clients, we have implemented the following cancellation policy:

1. Deposit Requirement
   • All appointments require a $30 deposit to secure your booking. This deposit will go toward the total cost of your service.
2. Refundable Deposit Conditions
   • The deposit is only refundable if the appointment is canceled within 24 hours from the time of booking.
3. Cancellations After 24 Hours of Booking
   • If you cancel more than 24 hours before your scheduled appointment, your deposit will not be refunded, but it can be applied to a future appointment.
4. No-Show Policy
   • Clients who fail to show up for their appointment without prior notice will forfeit their deposit and may be required to pay a new deposit to book any future appointments.
5. Rescheduling
   • Rescheduling your appointment more than 24 hours in advance will allow your deposit to transfer to your new booking.
6. Emergency Considerations
   • We understand that unexpected situations arise. Please contact us directly to discuss your circumstances if you need to cancel or reschedule due to an emergency.
7. How to Cancel or Reschedule
   • Cancellations or rescheduling can be done by calling us at (224)391-2250 or through the following link https://www.michthehouseofbraids.com/pages-2/contact/

We reserve the right to make changes to this policy from time to time.

We appreciate your understanding and cooperation as we work to provide excellent service to all our clients at The House of Braids!